Privacy Policy 279rc — Data Protection You Are Our Priority

To provide a safe, high-quality online gaming service, 279rc collects several categories of information from our members. Each type of data collected has a clear and legitimate purpose.

Information you provide directly:

• Full name, date of birth, and gender collected during account registration.
• Email address and phone number for communication and verification purposes.
• Residential address and country of domicile for legal compliance requirements.
• Identity documents (national ID, passport) collected during the KYC process.
• Payment method details such as bank account numbers or digital wallet information.
• The username and password you create for your 279rc account.

Information collected automatically:

• IP address, device type, operating system, and browser version.
• Activity log data including pages visited, session duration, and in-game actions.
• General geolocation information based on IP address (not GPS).
• Cookie data and similar tracking technologies (described further in Section 5).

279rc uses collected information solely for legitimate and reasonable purposes. We do not process your data for any other purpose without first obtaining your consent.

You may withdraw consent for marketing communications at any time via the "unsubscribe" link in our emails or by contacting our customer support team.

279rc invests seriously in cybersecurity infrastructure to ensure member data is always protected. The following are the layers of protection we apply:

• Encryption in transit: All data communications between your device and our servers use TLS 1.3 protocol with AES-256 encryption.
• Encryption at rest: Data stored in our databases is encrypted using the latest encryption methods so it remains unreadable even in the event of unauthorised access.
• Password: Member passwords are never stored in plain text — we use bcrypt cryptographic hashing with a unique salt for every account.
• Internal access controls: Access to member data is restricted to designated staff only, based on the principle of least privilege.
• Periodic audits: Our security systems undergo regular penetration testing and independent third-party security audits.
• Data backups: Data is automatically backed up to a separate location to ensure service continuity in the event of a system failure.

279rc does not sell or disclose member personal data to third parties for commercial purposes. However, there are limited situations where sharing information is necessary and legally permissible:

• Service providers: Payment providers, third-party KYC platforms, and cloud hosting services that help us run our operations. All parties are bound by strict confidentiality agreements.
• Legal obligation: When required by Malaysian law or by direction from a legitimate authority, such as a police investigation request or a financial regulatory body.
• Fraud prevention: In cases of suspected fraud or money laundering, 279rc may share relevant information with the appropriate authorities.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, member data may be transferred as part of those assets. Members will be notified should this occur.

279rc uses cookies and similar tracking technologies to enhance user experience, understand usage patterns, and ensure platform security. The following are the categories of cookies we use:

• Essential Cookies: Required for core platform functions such as login session management, account security, and language preferences. These cookies cannot be disabled as the platform will not function properly without them.
• Performance Cookies: Collects information on how members interact with the platform to help us identify areas for improvement. This data is aggregated and cannot be used to identify individuals.
• Functional Cookies: Stores your personal preferences such as display settings, preferred language, and game configurations to deliver a more personalised experience.
• Analytics Cookies: Helps us understand website traffic and usage patterns for product improvement and strategic planning.

You can manage cookie settings through your browser. However, disabling certain cookies may affect the functionality and user experience of the 279rc platform.

As a 279rc member, you have certain rights regarding your personal data under applicable data protection laws. The following are your key rights:

279rc retains your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law.

• Active account data: Retained for the duration your account is active and for 7 years after account closure, to meet Malaysia's financial and AML legal requirements.
• Transaction records: Retained for a minimum of 7 years from the transaction date in accordance with tax and financial legal requirements.
• Support communication logs: Retained for 2 years for quality control and dispute resolution purposes.
• Analytics data: Anonymous browsing data is retained for a maximum of 26 months for long-term trend analysis purposes.
• KYC Documents: Retained for the period stipulated by the relevant regulatory body, typically 5–7 years.

Once the retention period expires, your data will be securely deleted or permanently anonymised using safe, non-recoverable methods.

The 279rc platform is strictly for users aged 18 and above. We do not knowingly collect, process, or store any personal information from individuals under the age of 18.

If we discover that a child's information has been collected without our knowledge, the account in question will be closed immediately and all associated data will be deleted as soon as possible.

279rc reserves the right to modify this Privacy Policy at any time to reflect changes in our data handling practices, new legal requirements, or updates to the services we offer.

Members will be notified of any significant amendments through:

• A clear notice on the main page of the 279rc website.
• Notification emails sent to registered members (for material changes only).
• Update of the "Last Updated" date at the top of this page.

Continued use of the 279rc platform after any amendments are published will be considered acceptance of the updated privacy terms. If you do not agree with the amendments, you should stop using the platform and contact us to close your account.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer:

• Email: [email protected]
• Live Chat: Available 24/7 via the 279rc platform
• Response Time: Within 3–5 business days for written enquiries